CULTURAL TRANSFORMATION
Create a culture that enables your strategy
Organisational culture influences strategy, behaviour, performance and service delivery.
Our cultural transformation service helps organisations understand their current culture, define the culture they want to create and develop the behaviours and capabilities needed to move between the two.
WHY CULTURE MATTERS
Culture is not separate from performance
A culture aligned with your strategy can contribute to these outcomes. Results depend on your organisational context and how change is implemented.
01
Higher performance and productivity
02
Improved employee engagement
03
Higher customer or service satisfaction
04
Lower staff turnover
TRANSFORMATION PROCESS
A practical path from insight to change
STAGE 1
Define the Current State
STAGE 2
Define the Future State
STAGE 3
Deliver the Transformation
STAGE 1
Define the Current State
1.1
Leadership Commitment
Establish leadership commitment to transformation.
1.2
Vision
Define a clear vision and communicate the purpose of transformation.
1.3
Current-State Analysis
Use surveys and focus groups to understand cultural strengths and areas for improvement.
STAGE 2
Define the Future State
2.1
Analyse
Analyse survey findings and employee feedback.
2.2
Involve
Engage employees and stakeholders through workshops, forums and feedback mechanisms.
2.3
Develop Role Models
Identify and develop culture champions.
STAGE 3
Deliver the Transformation
3.1
Build Skills
Provide training and development around the skills and behaviours required.
3.2
Provide Ongoing Support
Support employees and leaders as the new culture becomes embedded.
Considering cultural change?
We can help you understand where your organisation is today and what needs to change.