Operational Improvement
Improve processes. Reduce waste. Create value.
Operational improvement is about understanding how work gets done and identifying opportunities to make it more efficient, productive and resilient.
DEVELOPMENT WITH PURPOSE
Learning shaped around your priorities
Identify bottlenecks, improve workflows and make better use of people and resources.
10 learning topics
Explore the areas covered below and discuss your team’s needs with ODC.
PROGRAMME CURRICULUM
What you’ll learn
Explore 10 topics across 3 connected learning areas, bringing the programme’s focus into a clear, practical structure.
LEARNING AREA 01
Understand improvement approaches
Operational and process improvement
Operational improvement models
Frameworks and principles
Benefits of operational improvement
LEARNING AREA 02
Map and measure how work flows
KPIs for operational improvement
Process mapping, optimisation and improvement
Organisational and operational re-engineering
LEARNING AREA 03
Turn improvement into action
Identifying value and eliminating waste
DMAIC improvement cycle
Implementing operational and process improvement
From process to performance
Process → Efficiency → Value → Performance
01
Process
Understand how work gets done and identify opportunities for improvement.
02
Efficiency
Reduce unnecessary steps, delays and waste.
03
Value
Focus effort and resources on work that creates value.
04
Performance
Use relevant KPIs to assess progress and guide further improvement.
CONTINUE YOUR DEVELOPMENT
Explore related programmes
Managing Strategy
Translate organisational goals into clear priorities, coordinated action and meaningful review.
Leading from the Middle
Equip middle managers to connect strategy with delivery and lead their teams with confidence.
LET’S TALK
Discuss this programme with ODC
Tell us about your organisation and the development support you need.